Refund policy
Refund Policy
At BelleGoods, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a straightforward refund process for eligible items.
Eligibility for Refunds
To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as when you received it. It must also be within 30 days of delivery. The following product categories are covered under this policy:
- Cleaning Tools
- Trash & Bags
- Hooks & Hangers
- Gloves
- Aprons & Workwear
- Bathroom Accessories
Please note that certain items, such as personalized or perishable goods, may not be eligible for refunds unless defective.
How to Initiate a Refund
To request a refund, please contact our support team at [email protected] with your order number and reason for the refund. Our team will guide you through the process and provide instructions for returning the item if necessary.
Processing Time
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original method of payment within 5-10 business days.
Shipping Costs
Shipping costs for returns are the responsibility of the customer, unless the item received was defective or incorrect. In such cases, we will cover the return shipping fees.
Non-Refundable Items
Gift cards, downloadable software products, and items marked as final sale are not eligible for refunds.
Contact Us
If you have any questions about our refund policy, please reach out to us at [email protected]. We are here to assist you.